Bonus Terms and Conditions

Last Update: 5 September, 2024

The First Deposit Bonus: 100% up to 150 AUD + 100 free spins

To receive the 1st deposit 100% welcome bonus of up to 150 AUD (which equals 150 NZD, 100 EUR, 100 USD) + 100 free spins, a player should make the first deposit (only the first one) without any bonus codes (any bonus code will cancel this bonus).
Only new players can receive a welcome bonus pack. Please note that activation of any kind of bonuses, including this bonus, is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. If any of these terms is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
The minimum deposit amount for activation of the first deposit 100% welcome bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD. The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
Wagering requirements for the bonus money is 50x. For example, if a new player deposits 100 AUD, they have to wager 5000 AUD (100x50) in order to fulfill the wagering requirements for the bonus money.
Wagering requirements for the welcome bonus should be completed in 2 days (48 hours); otherwise, the bonus and all winnings will be forfeited.
If a player wants to play without any bonus, they can cancel it in the Bonus section, or ask the LiveChat support team for assistance.
The 100 free spins will be issued daily, 20 free spins per day (5 days in a row). Wagering requirements for the free spin winnings are 50x, and maximum winnings are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
First series of welcome free spins should be activated within 2 days (48 hours) of receipt; otherwise, they will expire. Activated free spins expire after 2 days (48 hours). The remaining welcome spins series expire in 1 day (24 hours) after the issue date and in 1 day (24 hours) after the activation. Welcome free spins winnings should be wagered within the next 2 days (48 hours) after receiving them; otherwise they will expire.
Free spins are a part of the bonus. If the bonus or any winnings from free spins are canceled, free spins series issue will be interrupted and further issues of free spins will be canceled.
Please note that all bets made with the bonus money are excluded from the player’s progressing in the VIP program.

The Second Deposit Bonus: 75% up to 75 AUD

To receive the 2nd deposit 75% bonus of up to 75 AUD (which equals 75 NZD, 50 EUR, 50 USD), a player should make the second deposit (only the second one) without any bonus codes (any bonus code will cancel this bonus).
Only new players can receive a welcome bonus pack. Please note that activation of any kind of bonuses, including this bonus, is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. If any of these terms is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
The minimum deposit amount for activation of the second deposit bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD. The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
Wagering requirements for the bonus money is 50x. For example, if a new player deposits 90 AUD, they have to wager 3375 AUD (67,5x50) in order to fulfill the wagering requirements for the bonus money.
Wagering requirements for this bonus should be completed in 2 days (48 hours); otherwise, the bonus and all winnings will be forfeited.
If a player wants to play without any bonus, they can cancel it in the Bonus section, or ask the LiveChat support team for assistance.
Please note that all bets made with the bonus money are excluded from the player’s progressing in the VIP program.

VIP program: Terms and conditions

For bets in slot games, 1 status point is given for accumulated bet amount of 30 AUD or its equivalent in any other currency: 30 NZD, 20 EUR, 20 USD.
For bets in table games, 1 status point is given for accumulated bet amount of 300 AUD or its equivalent in any other currency: 300 NZD, 200 EUR, 200 USD.
Redeemable points can be exchanged for bonus money at any time of the year. Players with Panda Skater, Panda Scooter Rider, Panda Cyclist, Panda Biker levels are not eligible for this bonus.
The exchange rate of points depends on the player’s level at the time of the exchange.
- For Panda Driver level, the exchange rate will be 225 points for 1,5 AUD or equivalent (1,5 NZD, 1 EUR, 1 USD).
- For Panda Racer level, the exchange rate will be 200 points for 1,5 AUD or equivalent.
- For Panda Sailor level, the exchange rate will be 175 points for 1,5 AUD or equivalent.
- For Panda Pilot level, the exchange rate will be 150 points for 1,5 AUD or equivalent.
- For Panda Aviator level, the exchange rate will be 125 points for 1,5 AUD or equivalent.
- For Panda Astronaut level, the exchange rate will be 100 points for 1,5 AUD or equivalent.
The money earned from comp points exchange comes with a 10x wagering requirement that has to be met within 48 hours; otherwise, the bonus will expire.
Only real money bets are counted when generating Comp Points (the bets made with bonus money are not counted).
All free spins should be activated within 2 days (48 hours) of receipt; otherwise, they will expire. Activated free spins expire after 2 days (48 hours).
All free spins winnings should be wagered within the next 2 days (48 hours) after receiving them; otherwise they will expire. After the bonus expires, both this bonus and the winnings derived from it, will be canceled.
All deposit, reload and cash bonuses expire in 2 days (48 hours) from the date of their activation. After the bonus expires, both this bonus and the winnings derived from it, will be canceled.
If not stated otherwise, all winnings from any kind of no deposit free spins are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD. All winnings above this amount will be canceled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
All winnings from cash bonuses issued outside the VIP program are capped at 10x the bonus amount, and the wagering requirements for such bonuses equal 20x of the bonus money amount and should be met in 48 hours; otherwise, the bonus and all winnings will be forfeited.
If not stated otherwise, all winnings from no deposit cash bonuses are capped at 10x the bonus amount.
The minimum deposit amount for any deposit bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD. The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
If a player’s bonus rating (total bonuses*100)/(total deposits amount) exceeds 50% after 8 deposits, they will be excluded from the VIP program and won’t be able to receive any bonuses until this ratio gets below 50%. We will send the player an email notification about the temporary exclusion from the VIP program and stop sending them invitations to reload bonuses and free spins. When the bonus rating descends to below 50%, the player’s membership in the VIP program will resume.
Fastpay casino reserves the right to exclude any player from the VIP program.
The player with active responsible gambling limits (such as cooling-off period or self-exclusion) is not eligible for any promotions at Fastpay Casino and cannot receive any bonuses when these restrictions are applied to the player’s account.

The Level entry free spins

Players with Panda Skater level are not eligible for this bonus.
The number of free spins depends on the player’s level in the VIP program:
- Panda Scooter Rider level - 20 free spins;
- Panda Cyclist level - 50 free spins;
- Panda Biker level - 100 free spins;
- Panda Driver level - 150 free spins;
- Panda Racer level - 200 free spins;
- Panda Sailor level - 300 free spins.
For example, when a player is moving from Panda Skater level to Panda Scooter Rider level, they will get 20 free spins, when moving from Panda Scooter Rider level to Panda Cyclist level - 50 free spins, etc.
The Level entry free spins can be claimed once per player and per level.
Wagering requirements for winnings from free spins in these types of bonuses are 10x.
If not stated otherwise, winnings from Free Spins for each level are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD. All winnings above this amount will be canceled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.

The Level entry cash bonus

Players of Panda Skater, Panda Scooter Rider, Panda Cyclist, Panda Biker, Panda Driver, Panda Racer, Panda Sailor levels are not eligible for this bonus.
The amount of the cash bonus depends on the player’s level in the VIP program:
- Panda Pilot level - 225 AUD or an equivalent sum in other currencies: 225 NZD, 150 EUR, 150 USD;
- Panda Aviator level - 1500 AUD or an equivalent sum in other currencies: 1500 NZD, 1000 EUR, 1000 USD;
- Panda Astronaut level - 3750 AUD or an equivalent sum in other currencies: 3750 NZD, 2500 EUR, 2500 USD.
The Level entry cash bonus can be claimed once per player and per level.
Wagering requirements for all Level entry Cash Bonuses are 10x.
The level-up cash bonus is not applied automatically; players need to reach out to the casino through LiveChat or email (support@help-fastpay-casino.com) to request the bonus activation. Once requested, the bonus will be credited within a period of 0 to 12 hours, depending on the casino's administration working hours.

Tuesday reload bonus

Players with Panda Skater, Panda Scooter Rider, Panda Cyclist levels are not eligible for this promotion.
One player can trigger this bonus only once per Tuesday. The offer is valid from 00.00 UTC to 23.59 UTC each Tuesday.
The minimal amount for activating this bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD.
The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
Any bonus code will cancel this bonus.
The amount of the Tuesday reload bonus equals 50% of the deposit, up to 150 AUD, 150 NZD, 100 EUR, 100 USD.
Wagering requirements for Tuesday reload bonus are the following:
- Panda Biker, Panda Driver, Panda Racer, Panda Sailor levels - 40x of the bonus amount.
- Panda Pilot, Panda Aviator, Panda Astronaut levels - 35x of the bonus amount.

Wednesday and Friday Free Spins upon Deposit

Players of Panda Skater level do not qualify for these promotions.
The bonus is automatically credited to the player’s account at 10:08 AM UTC each Wednesday or Friday.
In order to be eligible for this offer, a player should deposit at least 50 AUD (50 NZD, 50 EUR, 50 USD) during the previous two days not including the day when the promotion is running.
Only the deposits that were made between 00:00 UTC Monday and 23:59 UTC Tuesday (for Wednesday Free Spins) or 00:00 UTC Wednesday and 23:59 UTC Thursday (for Friday Free Spins) are taken into account.
Free spins are awarded based on the deposit amount:
- the sum of deposits from 50 AUD to 99 AUD (or its equivalent in any other currency) triggers 10 free spins;
- the sum of deposits from 100 AUD to 149 AUD (or its equivalent in any other currency) will be rewarded with 20 free spins;
- the sum of deposits greater than 150 AUD (or its equivalent in any other currency: 150 NZD, 150 EUR, 150 USD) generates 30 free spins.
The maximum amount of winnings from each set of free spins is 75 AUD or its equivalent in other currencies: 75 NZD, 50 EUR, 50 USD. The wagering requirement is 50x.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
The player has 2 days (48 hours) for activation and additionally 2 days (48 hours) for meeting wagering requirement for free spins winnings.
No free spins will be issued if the player's account was closed, temporarily excluded from the VIP program or had responsible gambling limits (cooling-off or self-exclusion) applied at the time of crediting.

Friday weekly 10% cashback

Players who have made at least 1 deposit at Fastpay casino are eligible for Cashback.
Players entitled to this promotion will get back 10% of the amount spent (namely, the difference between the amount of deposits and withdrawals) for the period from 00:00 UTC Friday to 23:59 UTC Thursday. Cashback is paid out automatically the coming Friday at 00:08 UTC.
Depending on the player’s level, the terms of Cashback are as follows:
- Panda Skater level - 60x wagering requirement, and the maximum cashout is limited to 375 AUD (375 NZD, 250 EUR, 250 USD);
- Panda Scooter Rider level - 50x wagering requirement, and the maximum cashout is limited to 750 AUD (750 NZD, 500 EUR, 500 USD);
- Panda Cyclist level - 45x wagering requirement, and the maximum cashout is limited to 1500 AUD (1500 NZD, 1000 EUR, 1000 USD);
- Panda Biker level - 40x wagering requirement, and the maximum cashout is limited to 3000 AUD (3000 NZD, 2000 EUR, 2000 USD);
- Panda Driver level - 35x wagering requirement, and the maximum cashout is capped at 4500 AUD (4500 NZD, 3000 EUR, 3000 USD);
- Panda Racer level - 30x wagering requirement, and the maximum cashout is capped at 6000 AUD (6000 NZD, 4000 EUR, 4000 USD);
- Panda Sailor level - 25x wagering requirement, and the maximum cashout is capped at 7500 AUD (7500 NZD, 5000 EUR, 5000 USD);
- Panda Pilot level - 20x wagering requirement, and the maximum cashout is capped at 9000 AUD (9000 NZD, 6000 EUR, 6000 USD)
- Panda Aviator level - no wagering requirements attached (the cashback amount can be withdrawn instantly);
- Panda Astronaut level - no wagering requirements attached (the cashback amount can be withdrawn instantly).
The wagering requirement has to be fulfilled in 72 hours after the bonus is credited; otherwise the bonus will expire, and the corresponding winnings will be forfeited.
In order to be applied to the player’s account, the cashback amount should be at least 15 AUD (15 NZD, 10 EUR, 10 USD) which means that the minimum amount spent to be eligible for a Cashback is 150 AUD (150 NZD, 100 EUR, 100 USD).
Cashback is calculated from the amount spent using the following formula: ((total deposits for the period) - (player's balance with bonus part) - (processed cashouts for the period) - (pending cashouts for the period)) × 0.1.
Cashback can’t be combined with any other bonuses. If a player has an active bonus, no cashback can be earned until completion or failure of the active bonus is achieved.
Please note that if the cashback amount hasn’t been claimed either via gameplay or withdrawal within 90 days from the moment of crediting, it will be forfeited.
No cashback will be issued if the player's account was closed, temporarily excluded from the VIP program or had responsible gambling limits (cooling-off or self-exclusion) applied at the time of crediting.

Saturday No Deposit Free spins

Players of Panda Skater level are not eligible for this bonus.
The bonus is automatically credited to the player’s account at 10:08 AM UTC each Saturday.
The player will be eligible for this bonus, if the total sum of his or her bets placed over the previous 6 days (excluding the day the spins are issued), exceeds the certain amount. This minimum amount equals 150 AUD or its equivalents: 150 NZD, 100 EUR, 100 USD. When calculating this bonus, only bets that were made from 00:00 (UTC) Sunday until 23:59 (UTC) Friday are taken into account.
Panda Scooter Rider level - 15 free spins. The maximum amount of winnings is 75 AUD or its equivalent in other currencies: 75 NZD, 50 EUR, 50 USD. The wagering requirement is 50x.
Panda Cyclist level - 25 free spins. The maximum amount of winnings is 75 AUD or its equivalent in other currencies: 75 NZD, 50 EUR, 50 USD. The wagering requirement is 45x.
Panda Biker level - 35 free spins. The maximum amount of winnings is 112,5 AUD or its equivalent in other currencies: 112,5 NZD, 75 EUR, 75 USD. The wagering requirement is 40x.
Panda Driver level - 45 free spins. The maximum amount of winnings is 112,5 AUD or its equivalent in other currencies: 112,5 NZD, 75 EUR, 75 USD. The wagering requirement is 35x.
Panda Racer level - 55 free spins. The maximum amount of winnings is 150 AUD or its equivalent in other currencies: 150 NZD, 100 EUR, 100 USD. The wagering requirement is 30x.
Panda Sailor level - 75 free spins. The maximum amount of winnings is 150 AUD or its equivalent in other currencies: 150 NZD, 100 EUR, 100 USD. The wagering requirement is 25x.
Panda Pilot level - 100 free spins. The maximum amount of winnings is 150 AUD or its equivalent in other currencies: 150 NZD, 100 EUR, 100 USD. The wagering requirement is 20x.
Panda Aviator level - 150 free spins. The maximum amount of winnings is 150 AUD or its equivalent in other currencies: 150 NZD, 100 EUR, 100 USD. The wagering requirement is 20x.
Panda Astronaut level - 500 free spins. The maximum amount of winnings is 225 AUD or its equivalent in other currencies: 225 NZD, 150 EUR, 150 USD. The wagering requirement is 10x.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
The player has 2 days (48 hours) for activation and additionally 2 days (48 hours) for meeting wagering requirement for free spins winnings. Free spins should be activated within 2 days (48 hours) of receipt; otherwise, they will expire. Activated free spins expire after 2 days (48 hours). Free spin winnings should be wagered within the next 2 days (48 hours) after receiving them; otherwise they will expire.

Bonuses availability

Regarding the bonuses and promotions, all times and dates are stated in UTC.
Players from Finland cannot receive any kind of welcome bonuses (e.g. sign up bonuses, first and second deposit bonuses).
Players from the following countries are not eligible for any no deposit bonuses for registration: Finland, Germany, Japan, Kazakhstan, Kuwait, Lesotho, Russia, Slovenia, United Arab Emirates.
For the same home address, IP address, email, phone number, account in any payment system (Neteller, Skrill, credit card, etc.) and so on, bonuses can be received only once. If this rule is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
All bonuses are available for players from all countries (except the prohibited ones), unless otherwise is stated. If you are from Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo-Brazzaville, Congo-Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Czech Republic, Côte d'Ivoire, Cyprus, Djibouti, Dominica, Dominican Republic, Dutch West Indies, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France and its overseas territories (French Guiana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caledonia, Réunion, St. Martin, Wallis and Futuna), Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Islamic Republic of Iran, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Kiribati, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Philippines, Pitcairn, Poland, Portugal, Qatar, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States Minor Outlying Islands, United States of America, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (UK), Virgin Islands (US), Western Sahara, Yemen, Zambia, Zimbabwe, or Åland Islands, you are not allowed to play for real money on the Fastpay website.

Bonuses wagering

Bets in different games count towards the wagering requirements to different extent. Bets in slots count 100%, except for the games specified below.
Players won’t be able to place bets with bonus money while playing the following games: all jackpot games, all casual games, all lotteries, all video poker games, all live games and table games from all providers; all Infingame, Push Gaming, Red Tiger Gaming and Relax slots and a number of other slots. A full list of games available for playing with bonus money can be found in the Wagering section.
Fastpay casino has protection against overbetting or playing restricted games. If a player tries to place a bet that exceeds the maximum allowed betting amount during the bonus wagering, the system will cancel the bet. If a player tries to enter a game, which can’t be played with the bonus money, access to this game will be denied.
When a player places bets with an active bonus, real money will be spent first. The bet amounts will be taken from the player’s real balance. When the real balance is empty, the bet amounts will be deducted from the bonus balance.
When playing with an active bonus (including the winnings from free spins), a player must meet the wagering requirements (wager / turnover) as to these bonus funds before he or she will be able to place bets higher than 8 AUD, 8 NZD, 5 EUR, 5 USD unless otherwise is stated. This restriction applies to the entire game round, as well as to doublings after the game round is completed. If a player exceeds the maximum bet when playing with a bonus, the bonus and all winnings received before meeting the wagering requirements can be cancelled. This decision is made at the sole discretion of Fastpay Casino’s management team.
Postponing any round in any game, including free spins features and bonus features (or any other accumulating advantage) played with the bonus money (i.e. putting them off to a time when you have no more wagering requirements and/or performing new deposit(s), while having free spins features or bonus features still available in a game) is prohibited. In such a case, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
The use of bonus funds purely to progress through the bonus stages is prohibited. For example, when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then the final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
Any bonus can be removed before meeting any wagering requirements. Please contact Fastpay Casino customer support for more details, or use the Forfeit bonus button in the Bonus section of your account. But please keep in mind that in such a case, the bonus money and winnings derived from it will be forfeited.
If the wager requirements are not met by the time the bonus expires, both this bonus and the winnings derived from it, will be cancelled.
The player can request withdrawal of funds before the wagering requirements are met, but in such a case the bonus amount and all winnings will be void.

General Information on bonuses and promotions

The maximum payout from any no-deposit bonus (including free spins) for registration (sign-up) is 15 AUD, 15 NZD, 10 EUR, 10 USD. All winnings above this amount will be cancelled when wagering is finished. The wagering requirement for the winnings from no-deposit bonuses for registration is 50x.
If not stated otherwise, all winnings from any kind of no deposit free spins are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD. All winnings above this amount will be cancelled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
In Fastpay casino, there is no limit on the maximum winnings from any type of deposit bonus (unless otherwise is stated in the promotion).
If you make a deposit but the bonus or free spins have not been added to your balance, please do not make any bets and contact our support team via LiveChat (its button is in the right bottom corner of the screen), so that bonus funds could be credited manually.
Please note that when you tick the box “I don't want to receive any Bonuses” while making the third, the fourth and further deposits, the system will still add the deposit bonus to your account, if any is available to you according to your VIP level, that is why you need to cancel it in the Bonus section, or ask the LiveChat support team for assistance before making any bets.
Bonus is automatically cancelled upon active balance reaching the amount of 0,2 AUD, 0,2 NZD, 0,2 EUR, 0,2 USD or less. This term only applies to balance tied to bonus, i.e. deposit + bonus or only bonus in case of no deposit bonus, and doesn't apply funds on player's balance gained from other deposits or bonuses.
Only one bonus can be activated at a time. Bonuses cannot be combined.
Please note that in order to have your winnings credited correctly, you have to choose only one slot to play free spins on.
Please note that any bonus within the VIP program can be played only in one currency. If a player funds several accounts in the casino wallet, his or her Player Account will be put on manual bonus issuing, which means that all bonuses are no longer added automatically and the player should contact the LiveChat support team to receive the missing bonus in one of the used currencies. In the case of deposit bonuses, the player should keep the deposit fully intact (which means that no bets should be placed) before the bonus can be credited manually by the chat agent.
Fastpay Casino has the right to cancel any bonuses and winnings, if there are suspicions that they were acquired dishonestly or result from the player’s breaking any provision of the terms and conditions.
In case of any discrepancy between the English version and the non-English version of these Bonus Terms, the English version shall always prevail.
Fastpay Casino has every right to update these terms and conditions at any time.

Feel free to contact our customer support if you have any questions about bonus terms.